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Design made with experiences Design made with happiness Design made with love Design made with strategy Design made with experiences Design made with happiness Design made with love Design made with strategy
Design made with experiences Design made with happiness Design made with love Design made with strategy Design made with experiences Design made with happiness Design made with love Design made with strategy

Let's connect!

I would love to learn more about your project.

Please take a moment to complete the contact form, and I will get back to you within 48 business hours to discuss our next steps.

Typically, we’ll schedule a complimentary 45-minute consultation session. This will allow me to provide you with a detailed quote tailored precisely to your needs.

For any questions or additional information, feel free to contact me:

By email : bonjour@karengroc.com
By phone : (+33) 06 59 38 99 92

Currently based in Mexico, I only respond to calls on WhatsApp.

You might be wondering...

How can I work with you?

You can contact me via the contact form available here, or book your complimentary 45-minute discovery call directly by following this link. Since I'm based in Mexico for most of the year, we will mainly communicate via video calls or WhatsApp.

How can I get a personalized quote?

Once we've connected, we'll schedule a complimentary 45-minute consultation to discuss your project, expectations, and address any questions you may have. Following this consultation, you'll receive a personalized quote within 48 hours.

Can we work together remotely?

Of course! Many of my clients are located across France (and even abroad), so distance is not an issue. All appointments are conducted via video calls, phone, or WhatsApp messages. So rest assured, everything will go smoothly!

Are you specialized in a particular sector?

Until now, I have mostly worked in the wellness and travel sectors, due to collaborations with clients in these fields and my personal interests. However, I'm open to working in other sectors and eager to learn from your expertise, as I believe my skills can be beneficial in various contexts. Of course, I'll be completely honest with about my ability to assist you with your project.

How can I be sure that you're the right person to create my website or visual identity?

The first step when we connect will be to arrange a video meeting to get to know each other better and discuss your project. This exchange will be an opportunity to determine if my skills and approach align with your needs, and if we share the same vision. If so, I will dedicate myself 100% to the realization of your project to meet your expectations. However, I want to emphasize the importance of your involvement in the process: it will be essential for you to be available for our progress meetings and open to the suggestions I may offer to ensure the smooth progression of your project.

Will we be in contact throughout the duration of the project?

Absolutely! Our collaboration is crucial to ensure the success of your project. We'll schedule checkpoints for each decision-making stage to ensure the project is progressing in the right direction and to avoid any misunderstandings. You can rely on smooth communication throughout the process.

What happens if I'm not satisfied with the final result?

Hopefully, it's never happened to me so far! I want to reassure you that the entire work process is done in collaboration with you: we have regular progress checkpoints to validate each step together, ensuring that the final work meets your expectations completely. This avoids any unpleasant surprises regarding the final result, as you are fully involved from the beginning of our collaboration. In case of difficulties, we work together to find suitable solutions. My goal is to ensure your complete satisfaction.

Can I pay in installments?

Of course. You can pay in three installments, including the 30% deposit payment at the start of your project. However, installment payment is not available for the One Week Webstyle offer.

What services do you offer as part of visual identity creation?

As part of creating your visual identity, I offer a range of services including brand strategy, logo design, selection of colors and typography, as well as guidance on image usage, and recommendations for organizing your photo shoot.

How is the process of crafting my visual identity carried out?

To begin, we schedule a free consultation, after which I'll send you a personalized quote. Once the quote is approved, we arrange an initial two-hour video meeting to establish your brand strategy. Then, I present three different mood boards to assist you in selecting your colors and typography before moving on to creating your logo. Once all elements are approved, I'll send you all your logos, graphic elements, and style guide. Each step of the process is subject to your validation, as collaboration is essential to ensure the success of your project. It typically requires a minimum of 3 video meetings to complete this process.

What's your timeline for creating the visual identity?

The timeline for creating your visual identity depends on your availability to organize progress meetings. Generally, the entire process takes about 2 to 3 weeks after the quote approval, considering our exchanges for validations.

Is it possible to request modifications once the work has started?

Of course, since the entire process is a collaboration between you and me, it is possible to request modifications until the logo is finalized. However, once the logo is approved by you, any further modifications will incur an additional cost.

I already have a clear idea of what I want. Is it possible to create just a logo?

To be completely honest, I strongly believe that just creating your logo might not necessarily help you become more visible to your clients. Moreover, designing a logo without a solid strategy beforehand runs the risk of conveying an image that may not always align with your business objectives.

That's why I'm committed to working closely with you on your brand, delving deep into the realm of possibilities and crafting a comprehensive brand universe with a tailored visual identity.

I already have my logo, but I don't have a visual identity. Is it possible to create one?

Typically, I work on projects from start to finish to ensure that your visual identity is consistent across both the logo design and all your communication materials. If you're attached to your logo, I can analyze your request, and we can potentially plan a logo 'refresh' to make it more modern and aligned with the visual identity we'll define.

After establishing a visual identity together, I would like to create my own visuals on Canva. Is this possible?

Absolutely! Depending on your needs, I can create editable templates on Canva so that you can be completely independent while ensuring that you adhere to the visual identity guidelines. You will just need to have the Canva Pro version.

I need professional photos. Is it possible for you to guide me so they are consistent with my visual identity?

Of course, and I highly recommend getting professional photos done! They will enhance and make your brand even more professional and unique.

Do you offer printed marketing design services in addition to online visual identity?

Yes, in addition to online visual identity, I offer printed marketing design services including stationery, brochures, business cards, flyers, and posters. You can check the dedicated page for my services for more information.

My business isn't established yet. Can I still use your services to create my visual identity?

I generally recommend using my services once you have defined your offerings, positioning, and the name of your business. This allows us to better understand your needs and create a visual identity that perfectly matches your project from the outset.

What type of website can you create?

I specialize in creating showcase websites, non e-commerce. However, I am flexible and can adapt to your specific requests (online booking, online service payment, integration with a newsletter, etc.). These specific functionalities can be implemented upon request, depending on your needs and the complexity of the project.

What platform do you use for website creation?

All my websites are created on WordPress using the Elementor plugin. It's a website builder that allows easy drag-and-drop of elements on the site, enabling you to easily take control and manage your site once it's online.

What are your deadlines for website creation?

The deadlines for website creation depend on the number of pages and specific features you require. We discuss all of this together during our initial call, and the creation deadlines are outlined in the quote. Generally, for a fully customized page tailored to your needs, the entire process from quote approval to site going live (including our exchanges for validations at each stage) takes about two weeks.

How does the creation process for my custom website work?

Firstly, we arrange a free consultation after which I'll send you a personalized quote. Upon approval of the quote, we schedule an initial strategy meeting to define the goals for each page of your website. Then, I present a wireframe of the page structure, followed by three design proposals for your homepage, and the design for the other pages. Once everything is approved, I proceed with WordPress integration and launch your website. Of course, each step of the process requires your validation, as our collaboration is crucial to ensure the success of your project.

Should I provide my own images and content for my website?

Indeed, you are responsible for providing the images and content for your website. However, I can offer guidance to assist you in finding suitable images and writing your content. If you prefer, we can also include content creation in the initial quote.

Can you include specific features on my website (contact form, gallery, booking system, online payment)?

Yes, I can include these specific features according to your needs. Feasibility and complexity will be assessed early in the process, and they will be accounted for in the initial quote.

Is it possible to request modifications once the work has begun?

The entire process is a collaboration between you and me, so it's certainly possible to request modifications until the final mockups are approved. However, once the final mockups have been approved by you, any further changes will incur additional costs.

Will I have control over my site to make edits once it's online?

Yes, your website will be built with WordPress and Elementor, allowing you to easily modify its content. You will have access to the dashboard, and I will provide you with guidance during a brief online training session after your site is launched to show you how to make edits.

However, if you wish to make changes or add sections later on, I recommend doing so in collaboration with me. This will ensure that the site remains consistent and allows us to create sustainable design solutions. Please note that additional fees may apply for these modifications.

Is the creation of the content for my website included?

I can provide you with guidance and recommendations to help you write your content independently while staying consistent with your brand image. If you prefer not to do it yourself, I can also offer you a content creation service for an additional fee.

Do you offer website hosting services?

No, I do not offer website hosting services. However, I can recommend reliable hosting services that suit your needs. It's important to note that website hosting will be an additional expense, separate from the services I provide.

Do you offer Search Engine Optimization (SEO) services for the websites you create?

Yes, I can offer you Search Engine Optimization (SEO) services for the website I'll have created for you. However, I want to clarify that I'm not specialized in SEO. Therefore, I rely on external providers to ensure optimal SEO results.